Trouble previewing inserted MP4 video in Storyline slide

May 28, 2014

Hi,

I followed the tutorial instruction for inserting an mp4 video into my Storyline project. Before I preview, the first frame of the video is visible, but when I click preview it disappears - looks like a white box over the rest of the slide. When I try to preview the slide, the video isn't visible at all, though the objects behind it are. I already selected to bring it to the front.

Please help. Thanks!

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