I've been using this during a free trial period to see if it's a good replacement for what we're using and so far it looks amazing, but when I try to record a video demo of a specific area, it records the whole screen - frame and all!
see picture...
I've tried messing around with settings but it looks like this should be working - what am I doing wrong here?
I want to connect you with one of our support engineers, so I went ahead and opened a case on your behalf. You should hear from our team soon, via e-mail.
4 Replies
Hi, Susan, and welcome to E-Learning Heroes! ✨
I'm happy to help, but it looks like your attachment did not come through. Can you please try again on your post by clicking Add Attachment?
In the meantime, here are some resources about Screen Recording:
I would love to send an attachment, but I keep getting an error - whether I just try to send a screenshot or the recording in Story file...
Let's try again...
Hi, Susan.
Thank you for sharing the .story file!
I want to connect you with one of our support engineers, so I went ahead and opened a case on your behalf. You should hear from our team soon, via e-mail.