I am testing my project in Storyline preview and after the Storyline file is inserted into a Rise and get different results. Most of the time when I click outside a hotspot I get a Try Again message that allows me to select the correct hotspot to continue. Sometimes it just plays ahead without clicking the correct hotspot; I can't see a pattern in my build settings for this. I am thinking I might just have to disable all Try Again triggers as they are not working consistently.
I'm happy to investigate! Do you have a screenshot or file you can share with us? It's often easier to troubleshoot when we can see a visual of the error.
If you prefer to share privately, please use this link for our Support Engineers to take a look! Either way, we'll report back with our findings!
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Hi Hillary!
I'm happy to investigate! Do you have a screenshot or file you can share with us? It's often easier to troubleshoot when we can see a visual of the error.
If you prefer to share privately, please use this link for our Support Engineers to take a look! Either way, we'll report back with our findings!
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