(UI_AdminRequiredNotice along with UI_AdminVistaNotice11)

Aug 15, 2015

Hi there, upgraded to windows 10 today - tried to open my SL2 - box appears with message (UI_Admin Required Notice along with UI_AdminVistaNotice11) when i close this box articulate asks me to activate my serial number when i do this it tells me its and invalid serial number / this happens every time

can anyone help me here - do i need to uninstall and reinstall -

5 Replies

Leslie McKerchie
Staff

over 8 years ago08/17/15 at 2:58 pm (UTC)

Hi Jim! Be sure that you have the latest update to Storyline 2, which is Update 6. If so, typically a repair will correct the issue you are reporting.

Dana Felder

8 years ago03/27/16 at 4:54 pm (UTC)

Same happened to me, but I have Storyline 1. What update do I need?

8 years ago03/28/16 at 2:14 pm (UTC)

Hi Dana,

Thanks for reaching out to us here and I'm sorry you're having this issue. Articulate Storyline 1 isn't officially supported with Windows 10, you can check out the system requirements here.

However, if you do choose to use Storyline 1 with Windows 10, you may see that UI_AdminRequiredNotice error message. You should be able to fix it by running Storyline 1 with administrative privileges one time. It's also always a good idea to be running the latest update for Storyline which you can download here. Hope that helps! :)