Unable to insert Illuminate & Vibrance Templates from Content Library in StoryLine

Aug 01, 2021

Question-am I limited to only one template during the trial period?

I just downloaded the free trial today and am trying to create my first project using the Desktop app on my Windows PC. From Slides, I chose Content Library, and I can SEE all the templates and was able to download several slides from the Velocity template.

But when I try select slides from any other template, the "Insert Slide" button is grayed out. 

It seems like the only template I can download slides from is the Velocity template. I am interested in using the Illuminate or Vibrance templates.


1 Reply
Maria Costa-Stienstra

Hello, Kathleen, and welcome to E-Learning Heroes! ✨

Thank you for opening a case with our support team. 

As my teammate Darrell mentioned to you through the case, while you have access to all the features of Storyline and the ability to download all photos, illustrations, icons, and videos in the Content Library during the trial, you will be limited to a few characters and one template before you subscribe. 

Take a look at this article for additional information: