unable to open links

May 03, 2013


I have been receiving the following message: ERROR: Could not load the file 'story_content/data.swf'.

Unable to open link to files exported and shared by my colleague using dropbox. I have tried opening from both updated MAC OSx 10.7.5and PCs Windows 7. I have updated adobeflash player for all browsers used: firefox, safari, IE, chrome. no success. This problem has happened on a number of occasions, usually just requiring a re-export of file from storyline. 

please help.


2 Replies
Justin Wilcox

Hi Gerry and welcome to Heroes! The error message simply means that it cannot locate that particular file. Either it is not there or the directory structure may not be correct. You may want to try republishing the content and make sure that the folder that you added to Dropbox actually has completely updated before viewing on a different computer than the one you published with.

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