Unable to Save after adding variable triggers

Mar 15, 2023

I received the following error message while trying to save progress after adding some variable triggers on text-to-speech audio

articulate storyline unable to cast object of type 'Articulate.Design.DataModel.Triggers.TriggerConditionCollection' to type 'Articulate.Design.Triggers.TriggerConditionCollection'

 

 

Pinned Reply
Steven Benassi

Hello Everyone!

I have some great news to share! We just released another update for Storyline 360. In Update 74, we’ve included important fixes and some new features!

This update fixes the bug - Unable to Save after adding variable triggers.

To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You can find our step-by-step instructions here!

Please let me know if you need any additional help!

5 Replies
John Morgan

Hi Laurie,

Yikes!  Getting error messages is definitely not expected when trying to save your Storyline project! I’m happy to get this sorted out with you! Would it be possible to give more details about your experience so I can understand what you are going through a little better? Some questions that come to mind are:

  1. What are you looking to do with your text-to-speech audio?
  2. What variable triggers are you using?

Thanks for reaching out and I look forward to your response!

Laurie Kerr

Thank you for reaching back out.

I was trying to use a variable to play audio on a slide. It is repeated
audio on multiple slides, so I only wanted it to play once. Steps I took
that resulted in the error:
1) I set up a true-false variable.
2) The trigger was to play audio when the timeline starts on the slide if
the variable was false.
3) A second trigger was to adjust the variable to true when the audio
completes.

When I deleted the triggers, it saved fine.
Next:
I added the triggers back in but changed the second trigger to adjust the
variable to true when the timeline starts on the slide.

That adjustment seemed to work fine.

 

Steven Benassi

Hello Everyone!

I have some great news to share! We just released another update for Storyline 360. In Update 74, we’ve included important fixes and some new features!

This update fixes the bug - Unable to Save after adding variable triggers.

To take advantage of this update, launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You can find our step-by-step instructions here!

Please let me know if you need any additional help!