Unable to use Feedback Master to only apply to Correct Feedback, without it applying it also to Incorrect Feedback

Apr 12, 2023

I have a quiz bank in SL 360 with  20 quiz questions, set to draw 10 randomly. I use a specific Feedback Master for the correct feedback and incorrect feedback. This is working except for 4 quiz items. For these 4 quiz items if I specify the Feedback Master for the incorrect feedback, SL also applies it to the correct feedback, and vise-versa. I can't figure out how to fix this.

I've attached the affected slides here, along with 1 slide in which it is working correctly.

1 Reply
Jose Tansengco

Hello Cynthia, 

Thanks for reaching out! 

I tried applying different feedback masters to your correct and incorrect layers and I was able to observe that they were getting correctly applied on my end. 

Since the feedback layers aren't being applied properly for you, try doing a repair of your Storyline 360 installation to see if this helps with the behavior. If doing a repair doesn't help, would you mind making a Peek 360 recording of how you're applying the feedback layouts to your questions slides so we can take a closer look at what's happening?