Hello, I updated the Storyline 3 desktop version to the June update and after that I have trouble publishing to Tin Can. Publishing to web or SCORM 1.2 works OK but if I publish to Tin Can, the player loads but the first slide does not load and I just see a spinning wheel. Initially I had problems creating tables also, but that was solved by Articulate Support after they sent me instructions to repair the installation. So now the tables problem is solved but the Tin Can publishing does not work. I have also sent this information to Support, but I thought of posting here to know if this is an issue also faced by others and if there is a quick fix?
Thanks for sharing the details of what you're seeing! I see my teammate, Mark, is reviewing the issue with publishing to TinCan in your case and will get back to you shortly.
Hopefully other members in the community who have run into this will share their insight!
We found an issue in Storyline 3 Update 10 where the Tin Can API output is blank when viewed locally or via the View Project option.
If that doesn't match your environment, are you comfortable with sharing the .story file? We'll dig in to see what is happening in the published output. You can use this private upload link.
Update 11 for Storyline 3is live: We fixed the issue where Tin Can API published output would appear blank when viewed locally or via the View Project option.
4 Replies
Hi Mandar,
Thanks for sharing the details of what you're seeing! I see my teammate, Mark, is reviewing the issue with publishing to TinCan in your case and will get back to you shortly.
Hopefully other members in the community who have run into this will share their insight!
I have the same trouble publishing to Tin Can.
I thought it was a problem with the new file, but older projects released after the new update don't work.
Alina
Hi Alina,
Thanks for reaching out!
We found an issue in Storyline 3 Update 10 where the Tin Can API output is blank when viewed locally or via the View Project option.
If that doesn't match your environment, are you comfortable with sharing the .story file? We'll dig in to see what is happening in the published output. You can use this private upload link.
Hi All. Blast from the past news!
Let us know what you think!
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