Unresponsive buttons on iPad screen

Aug 19, 2013

I've been having issues with the iPad application.

When running through my course I have screens where the button to trigger the action to go on to other pages become unresponsive.

The only work around I have found this is closing the app and deleting the app and reinstalling and opening the course up again.

This allows me to get past the screens I was stuck on.

Just closing and reopening the app doesn't solve this problem.

Has anyone else had this problem? Is there a fix?

Some help on this would be greatly appreciated! 

1 Reply
Ashley Terwilliger-Pollard

Hi Shyam and welcome to Heroes! 

You mentioned reinstalling it, so I am guessing that you have the latest update released Jun 04, 2013, Version: 1.76.

Have you tested your course outside of the mobile player to ensure it's not something with the published file itself? If you'd like to share your course here I'm happy to test it as well, and if you'd prefer to share it privately feel free to submit a Support case so our team can take a look. 

This discussion is closed. You can start a new discussion or contact Articulate Support.