Update 6 and Windows 10 issue?
Aug 04, 2015
By
John Spina
Hi Everyone,
I recently upgraded to Windows 10 and everything seemed to work fine with update 5. As soon as I upgrated to update 6 of Storyline 2, all shapes I create appear perfect within editing mode, yet when I preview it, the shapes increase in size, throwing everything off. I've uploaded the file to my LMS to see if it was just an issue with the preview but sadly that's not the case. Not sure if I need to adjust settings or if anyone else is running into this issue. I'm likely going to have to revert to update 5, yet figured I would ask prior to doing so. Thank you for your comments in advance!
Regards,
John
6 Replies
Did a bit more testing and it seems to be a bug when using the dotted outline. Once I make the outline a solid line, the sizing normalizes in the preview... Please see the attached images.
Articulate, are you aware of this and is it a Windows 10 issue or Update 6 or just an issue when combining the two? Please let me know if there is an easy fix.
Thank you,
John
Hi John,
I haven't done the Windows 10 update myself yet - but will this week. It's hard to tell from your images, but I'd like to see if you're able to share the .story file with us. You are welcome to share it here and then other folks who utilize Windows 10 and Storyline 2 Update 6 can take a look. Also you are welcome to share your file with our team of support engineers here.
Hi Ashley,
I am unable to share the file due to the content being confidential, yet attached are two slides that are the same with the only difference being a solid outline vs dotted outline of the rectangle. When I preview, the size is correct on the solid, yet shows quite large within the dotted slide. Hope this helps and thank you for your response.
Regards,
John
Hi John,
Thanks for sharing that here and it's not Update 6 as it appeared normally here. I don't have Windows 10 yet, but I'll ping another colleague who has downloaded the update already.
Thanks Ashley, perhaps I have something else going on altogether, I'll just stick with the solid lines for now =) If you have any updates from your colleague, please let me know. Thanks again for your help!
Regards,
John
Will keep you posted for sure!
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