Update 6 and Windows 10 issue?

Aug 04, 2015

Hi Everyone,

I recently upgraded to Windows 10 and everything seemed to work fine with update 5.  As soon as I upgrated to update 6 of Storyline 2, all shapes I create appear perfect within editing mode, yet when I preview it, the shapes increase in size, throwing everything off.  I've uploaded the file to my LMS to see if it was just an issue with the preview but sadly that's not the case.  Not sure if I need to adjust settings or if anyone else is running into this issue.  I'm likely going to have to revert to update 5, yet figured I would ask prior to doing so.  Thank you for your comments in advance!

Regards,

John

6 Replies
John Spina

Did a bit more testing and it seems to be a bug when using the dotted outline.  Once I make the outline a solid line, the sizing normalizes in the preview... Please see the attached images. 

Articulate, are you aware of this and is it a Windows 10 issue or Update 6 or just an issue when combining the two?  Please let me know if there is an easy fix.

Thank you,

John

Ashley Terwilliger-Pollard

Hi John,

I haven't done the Windows 10 update myself yet - but will this week. It's hard to tell from your images, but I'd like to see if you're able to share the .story file with us. You are welcome to share it here and then other folks who utilize Windows 10 and Storyline 2 Update 6 can take a look. Also you are welcome to share your file with our team of support engineers here. 

John Spina

Hi Ashley,

I am unable to share the file due to the content being confidential, yet attached are two slides that are the same with the only difference being a solid outline vs dotted outline of the rectangle.  When I preview, the size is correct on the solid, yet shows quite large within the dotted slide.  Hope this helps and thank you for your response.

Regards,

John

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