Update 6 on Storyline not working
Hi - I just checked storyline for updates and been told I need to install Update 6. I've downloaded the zip file, extracted it and tried to run the .exe file for the updates -but it's coming back with an error message when it starts set up saying: The installed version of the application could not be determined. The set up will now terminate.
My Storyline version is clearly set at Update 5: 1401.2415
How can I install the update please? I can't access the update direct from your site due to firewalls on our internert.