Updating published SL360 courses on LMS
What do you guys do when you need to update a course, which is hosted on an LMS, and which has active users?
Our courses often require updates. Some small, and I simply replace the existing course. Some large, in which new slides are added, slides get deleted, sometimes we even make changes in the tracked final quiz. These larger updates tend to mess up the courses for existing users. Resulting in stuck users, for which we have to reset the course (delete their results). If users already passe the course, it often results in them not being able to open the updated course any more. Storyline shows an empty screen and the course (or even the browser) gets completely stuck.
How to prevent this?
Our current workflow is less than perfect. For larger updates, we publish a Version 2.0 and tell users to stop using the old one and use the new version. After 1-2 months, we delete the old version and only keep the new version. But this often leads to confusion, lost certificates/results and incomplete reports.