Using Chinese characters for Resource Documents, will this work?
Sep 02, 2016
I am trying to upload some Chinese modules and they have their own resource documents. These documents are in PDF format and are named in Chinese.
However, I'm encountering a "Reading manifest - no manifest file found" error when I try to upload my package. There is a manifest file in the package though.
I am thinking that this is caused by the Chinese characters of the document names, as everything works smoothly when I do not link those documents.
Are my suspicions correct? If so, is there a way I can get around this issue? I know one option would be to have the name (in the Player Settings > Resources) in Chinese and the actual document name in English (ie. document.pdf) so nothing breaks, but it would really be preferable if I could keep the document name in Chinese.
Thanks for any help or advice.
Terence
12 Replies
Hi Terence!
Do you experience the same issue when uploading the content to SCORM Cloud or is this limited to your LMS?
Hi Leslie!
This has been limited to my LMS thus far, I have not done any uploading to SCORM Cloud. Thanks.
Thanks Terence. Let us know if you are able to replicate.
I am able to replicate the issue consistently. I've noticed the issue has been occurring every time I try to upload a zip package containing resource documents with Chinese characters in the filename.
If you are replicating in SCORM Cloud, then we would want to take a look at the .story file. If you cannot share it here in the forums, please share privately here.
Sorry Leslie, I must have misunderstood what you meant. We don't do any uploading to SCORM Cloud, only to our LMS, so I have not replicated the issue on SCORM Cloud.
Do you know if this could be an issue with the LMS? Or are special characters in filenames generally not accepted during the upload process?
Would you like me to upload the .story file to test? Utilizing SCORM Cloud is precisely the way we tell if it's the course or the LMS as it gives us a good baseline to go off of.
Thank you Leslie. I have shared it privately using the link you provided earlier.
Thanks Terence! Looks like case (00883398) has been received and you should be hearing from someone soon.
Hi Terence! I popped in to check on your case this morning and it looks like you are working with Miker.
Hi Leslie, yes, Miker was able to help me figure out the problem. Thanks for both your help!
Glad to hear it Terence. Thanks for popping in with an update.
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