Variables used onscreen disappear when browser is resized

Apr 11, 2024

I have a question counter set up in a randomized question bank using variables and with the latest update (March 22nd, 2024 - 3.86.32080.0) if I have that slide onscreen, in preview OR viewing the SCORM, and resize the browser the entire text box disappears. I have the counter set up in Master Slides, but I tested it on the base layer and still had the same issue. I also tried it on a normal slide, not in a question bank, and had the same results.

I tried to revert back to a previous version on the articulate app and its erroring out. I cant uninstall either. I tried their troubleshooting options for the uninstall issue as well. 

1 Reply
Luciana Piazza

Hi Jessi, 

Thanks so much for reaching out! 

We are currently tracking a bug where "The value of the dynamic variable placeholder disappears after resizing the browser or Storyline 360 preview".

I have gone ahead and added your voice to this report so we can notify you as soon as we have a fix available. Here's a quick look at how we tackle bugs for your reference. We apologize if this bug has slowed you down in any way.