2 Replies
Brian Dennis

Playback tends to favor the audio track over the image track as people notice more hiccups in audio than individual video frames dropped. This point holds even more if the content is played over a network where the connection speeds and network traffic loads fluctuate randomly

Best to time for optimal, and acknowledge the technical limitations. Netflix on holidays gets glitchy for a reason

Alyssa Gomez

Hi Denise!

Sorry this is giving you headaches! Can you help me with a few questions to narrow this down?

  • What version of Storyline are you using?
  • Are you working from your local hard drive?
  • Are the video and audio together in one MP4 file, or separate files?
  • Can you tell me more about how the audio and video are behaving as if they are separate?