Video clips not showing when course is uploaded to LMS Sep 19, 2013 By sandro fabbrini Dear All, we are experiencing some issues with video clips not working once the course is uploaded into our LMS system. They are fine until we are into Storyline environment, but then when transferred they stop working. Thank you. Sandro
Adrian Dean Staff over 10 years ago09/19/13 at 10:49 am (UTC) Hi Sandro, Welcome to Heroes! Have you tried testing it on SCORM Cloud? SCORM Cloud is an industry-standard testing engine. It's a good way to tell whether it's an issue with your LMS or your File. Please let me know if you have any questions, Adrian
Gerry Wasiluk Hero over 10 years ago09/19/13 at 11:06 am (UTC) This is also the issue sometimes: http://www.articulate.com/support/kb_article.php?product=st1&id=w9bvqxxido6t
sandro fabbrini Author over 10 years ago09/20/13 at 5:30 am (UTC) Adrian and Gerry, thank you so much. We are investigating the issue following your suggestions right now. I'll keep you posted. Have a good w-e! Sandro
Adrian Dean Staff over 10 years ago09/20/13 at 6:46 am (UTC) Hi Sandro, You are more than welcome! Definitely interested in how your investigating goes. You have a good weekend as well. -Adrian
4 Replies
Hi Sandro,
Welcome to Heroes! Have you tried testing it on SCORM Cloud? SCORM Cloud is an industry-standard testing engine. It's a good way to tell whether it's an issue with your LMS or your File.
Please let me know if you have any questions,
Adrian
This is also the issue sometimes: http://www.articulate.com/support/kb_article.php?product=st1&id=w9bvqxxido6t
Adrian and Gerry,
thank you so much. We are investigating the issue following your suggestions right now.
I'll keep you posted.
Have a good w-e!
Sandro
Hi Sandro,
You are more than welcome! Definitely interested in how your investigating goes.
You have a good weekend as well.
-Adrian
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