When I insert an MP4 into my presentation it looks great in preview, but when published to Articulate Online it degrades to mush (screen shot attached).
Please let me know what I might be doing wrong! (very new to this...very short timeline for "go live.")
And yikes, that is pretty bad! If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further.
1 Reply
Welcome to Heroes, Kim!
And yikes, that is pretty bad! If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further.
Thanks!
This discussion is closed. You can start a new discussion or contact Articulate Support.