Video encoding best practices
Jul 06, 2020
By
Shelley Koon
Good morning all -
I have a couple of videos I created in Adobe After Effects that I exported using Media Encoder (H.264 - Match Source High bitrate) to output to mp4. When I view the video outside of Storyline, or even in preview in Storyline, it looks great - super crisp! But when I publish to Review the video is not as sharp as it was in preview (however the header info that was created in Story line is sharp.):
https://360.articulate.com/review/content/ec29e8c1-8aa7-4dc2-b0d2-559dd37e7710/review
I am using the highest video settings in Storyline when publishing. I am also viewing at 1920 x 1080.
I'm wondering if this is an encoding issue (perhaps there is a better codex?) or if it is just the nature of Storyline?
7 Replies
Hello Shelley and welcome to E-Learning Heroes :)
I appreciate you contacting us and sharing all the details of what you are seeing in Review 360.
How does everything look in the final published environment? I'm curious if it's scaling down in Review 360.
It look the same as it does in Review - the video is a bit fuzzy while the elements on the same page created in SL are nice and crisp.
Got it, Shelley. Thank you for that information.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Just for kicks I published using a classic player (I have been using the modern version) and the video is clearer - of course it is also a small resolution so that make sense.
I know that there are some up-scaling issues that can result in pixelation in regards to varying user screen resolutions when using the modern player but it is interesting that I'm only seeing the degradation in the video and not with the native elements on the same slide.
done! thank you ;)
I figured it out! I had it set to compress on the slide (it's always the little things....)
Sweet, Shelley! I'm glad you were able to get this sorted.
Thanks for keeping me in the loop. I'll close out your support case as well :)
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