Video finishes before timeline ends

I have a few videos in my presentation that I have set up to advance to the next slide when they are done.  The videos are 30 FPS and are the appropriate length when inserting into the project timeline, but when I go to watch the project the seekbar has a few more seconds to go before the timeline ends.  This doesn't match the end point in the project at all.  What's going on and how do I fix it?

20 Replies
Randy Hill

So I would double check the runtime of the videos. What I do is make sure the timeline is like 5 seconds long and then import the video, it will stretch the timeline to the length of the video. If it is a youtube or vimeo video just get the runtime of the video from the site and translate it into seconds for the timeline. 

Kathrine Ronis

I created the videos, they are 1-2 minutes long and I imported the mp4s directly into Storyline. The longest video is 2 minutes and 21 seconds long, and it is currently starting at the beginning of the timeline but taking up less than 130 seconds.  I have no way of knowing when the end of the Storyline timeline should be without shortening the timeline and then re-watching the whole video over and over to find out when the slide changes.

Kathrine Ronis

When I imported the video, it did align second for second with the timeline.  But when you preview or publish the course, there is 10-12 seconds of empty space at the end.  So that is why I keep shortening and testing these videos.  The screen capture in windows is attached, showing 2:21.  It fades to black, but there is only one frame of solid black at the end.

Randy Hill

I will be honest, that is very weird. Your timeline should be set at 141 seconds. Now that I say that, where are you watching this that you are seeing the lag? Is that just in the preview or did you export to a review link? The preview will sometimes be behind as where being in the LMS or on an actual review link from a server it acts fine. 

Leslie McKerchie

Hi Jackie,

Thanks for reaching out and sharing that you're running into a similar issue.

As Randy mentioned, Kathrine shared her solution above and we did not hear back from Frank.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.