VIdeo in new browser, next slide will not advance

Dec 17, 2020

Hello,

I am having some trouble with slides in Storyline360. I have uploaded a video and selected it to open in a new browser window, that works fine however the course will not advance to the next slide because I think it is not registering the media playing in the browser. I have published it and it still gives me the same issue. Any thoughts?

 

Thank you!

1 Reply
Ren Gomez

Hi Darrell,

Thanks for reaching out! Can you share a bit more about your course setup? 

  • Is the video embedded or inserted into your course?
  • What triggers do you have set up for moving to the next slide?
  • Is the course restricted?

Feel free to also share your .story file with our team, and they can lend a hand with troubleshooting your file!

Share your file with us.