Hello, I have an uploaded video in my storyline project, with the option to pause, move forward, or go back in the video. What's happening is when I review it on review 360 when I stop the video midstream, it goes back to the beginning.
What can I do in settings on storyline to prevent this from happening.
I did a quick test on my end using a video file that I uploaded to a Storyline 360 course, and when I stopped the video in the middle while viewing it in Review 360, I was able to resume right where I left off.
Would you mind sharing your project file with us here or in private through a support case so we can take a look at what's happening? If you notice any differences between how I am testing the issue and how you are experiencing it, let me know so I can test the issue more accurately on my end. Thank you!
3 Replies
Hi Katherine,
I did a quick test on my end using a video file that I uploaded to a Storyline 360 course, and when I stopped the video in the middle while viewing it in Review 360, I was able to resume right where I left off.
Would you mind sharing your project file with us here or in private through a support case so we can take a look at what's happening? If you notice any differences between how I am testing the issue and how you are experiencing it, let me know so I can test the issue more accurately on my end. Thank you!
Thank you so much for responding. We found an issue to the problem. !
Hi Katherine!
Just to clarify: are you saying that you found a solution to your issue, or do you need further assistance?
We are happy to help, just let us know!