Video Loop in 360 not working once published

Hello, I am having an issue with getting a video to loop in 360 once its published to LMS, flash with html fallback (which is what we need for our LMS). I have used the trigger play media when media completes and it works in preview but not once published to LMS or 360 review.  Has anyone run into this? Thanks.  

1 Reply
Ren Gomez

Hi Christina,

Sorry to hear you're running into this obstacle. I responded to you in this discussion, but we can continue our conversation here if you'd like!

The details shared here sound similar to an issue we recorded with the Flash output of Storyline 360 not looping videos.

To help verify this, would you mind sending your file over to our support engineers for a closer look? They'll work with you to get your course published and ready to go, and will delete the file after testing.