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AriannaCamil112's avatar
AriannaCamil112
Community Member
5 years ago

Video not playing in preview

Hi, I  recorded two videos using Articulate today. They are screencasts and are saved in the same file in Articulate 360. When I preview the second video (as a slide) it works. But when I preview the whole project the second video does not work. I can only see the slide background.

Could you please help? I am attaching the storyfile below.

Thank you.

Ari

2 Replies

  • Hello, A C.

    Thank you for sharing your .story file! 

    I noticed your timeline on slide 1.2 (with the first video) was 13 seconds longer than the video. So when that ended, the user would see a black screen for 13 seconds before the next slide appeared. You can fix this by dragging the end of the timeline to match the end of the video. See below:

    Screen Recording 2021-10-19 at 12.53.25 PM

    Let me know if this works!

  • Thank you so much Maria! I did not notice that. I corrected the timeline and now it works! :)