Video Not Playing on iPads
Feb 13, 2015
We are having some issues with video playback with Storyline 2 on iPad. After some exhaustive testing I have determined video will not play on an iPad unless the output is set to "Use Articulate Mobile Player" AND "Allow downloading for offline viewing" are on.
When only HTML playback is selected it does not work.
When "Use Storyline App" is selected but "download for offline" is not, it does not work.
PC playback has no issues.
Android is untested at the moment.
When the video is not working you see the preview of the video but when clicked/touched the video dissappears and nothing plays.