Video playback issues in Storyline 3 with IE 11
Aug 10, 2018
We have published a SCORM 2004 course built using Storyline 3 to our SumTotal LMS. When we try to run the course in IE 11, the videos are not displayed. We can see that they are running from the seek bar. However, the video screen just shows up as black. In addition, there is no sound.
I have tested the course successfully in SCORM Cloud. It also works fine in Chrome. Interestingly, the course works fine if I check the box for compatibility view. In the other posts for IE 11 video issues, it looks like the opposite generally holds true. The company wide setting for us is that the box is unchecked, so we're hoping to find a workaround that lets us keep it that way.