Visually disabled learners are currently unable to differentiate between an active and a disabled "next" button
I filed a support request related to this issue back in March. The case number is: 02189124. In that support request, I stated, "JAWS screen reader does not read a disabled "Next" button as being disabled. This occurs with either the classic or modern player. I'm using JAWS Professional Edition 2018.1811.30 ILM."
Shortly after I filed the support request, I received a notification that a "feature request" (#02189206) had been added on my behalf.
I also filed several other accessibility bugs that occurred after the new "accessible player" was released. For the record, I was an active participant in the Beta testing of the accessible player and spent a lot of personal time helping to improve your product.
The 3.40.22208.0 release of Storyline 360 addresses all of my filed accessibility bugs except the one I'm writing to you about. Unfortunately, I've been unable to release courses using the new accessible player because there are still accessibility bugs in it that didn't exist before the accessible player. Specifically, I've been having to publish courses using the 3.35.21017.0 version of Storyline 360, but frankly I'm worried that I won't have that option much longer...
So, I'm a little desperate to get this issue resolved.
Basically, I disable the Next button until a learner has completed a video, exercise, etc. Once they complete the required content, I set the Next button to the "normal" state. A sighted user has no problem seeing that the navigation is now available. A visually disabled user, however, currently has no way of knowing that the Next button is disabled or enabled. The Alt Text is the same for both states.
This wasn't the case until version 3.36.21289.0 (the "accessible player") was released.
Please take a look at this video and you'll see/hear what I mean: https://www.youtube.com/watch?v=dd9yd-mr94E
You'll hear that JAWS reads the disabled Next button as "unavailable". I also tested in VoiceOver and it reads it as "dimmed."
You can see this for yourself if you have a screen reader here: https://360.articulate.com/review/content/e7ce9c6f-bad7-49f1-8291-d08113d7fe1c/review.
As it stands right now, a visually disabled user has NO WAY of knowing when the Next button is available to them. This is a major shortcoming of the "accessible player" and I can't use the current version of Storyline until this gets resolved. PLEASE HELP!