Why is Menu, Transcript, etc. not appearing in the file?

Oct 10, 2022

Hello. Although I didn't develop this module, I was asked to swap out the audio. For some reason, the Menu, Transcript, Resources and Navigation are checked in the Player, but don't appear in Review or Preview.  I need to keep the "Classic Player," and need these items to be visible. I can't figure out why they aren't showing. Can anyone help me with this? Thanks. 

3 Replies
Luciana Piazza

Hi Diane,

It looks like Jürgen has found that your file includes all of the menu/transcript properties. Good news! 

As a first stepI recommend double-checking that Storyline 360 is running the latest version on your device (Build 3.68.28887.0).

To see what update you are currently on, please click to the Help tab, and then select About Storyline.

Here's how you can update your applications:

Update Authoring Apps

If you'd like to have our Support Engineers take a closer look at your file, we'd be happy to have you send your file over in a support case.

Have a great start to your week!