Is the microphone on your computer enabled? Maybe the microphone volume is set really low?
Whenever I've tried to record the screen using SL, it automatically pics up my microphone.
If you're using an external mic, you might need to set that as the input before you do the screenrecording (on my version it's in the bottom left hand corner of the screen recording area.
Thanks for trying to help. Yes the microphone volume is up and it is selected as the microphone to use. The microphone works it just doesn't work while I'm recording my screen.
Hi, Pagle -- Sorry to hear your are having issues! Can you please confirm that you are working locally? And you may want to review this information on Unexpected or Erratic Behavior in Storyline 2, and run through the repair steps to see if you find improvement. Please let us know if issues persist!
I have the same issue and the link you are giving is no longer existing.
I've made a few tests. When I record small video (like 20 seconds) the audio is well captured but when it comes to long videos (4 to 5 minutes) there is no audio.
Hi, Nicolas -- My apologies that the link to Unexpected or Erratic Behavior in SL2 did not work (it should be correct now). Please feel free to share an example of the issue you are seeing here by using the ADD ATTACHMENT button in the bottom left of the reply box.
5 Replies
Is the microphone on your computer enabled? Maybe the microphone volume is set really low?
Whenever I've tried to record the screen using SL, it automatically pics up my microphone.
If you're using an external mic, you might need to set that as the input before you do the screenrecording (on my version it's in the bottom left hand corner of the screen recording area.
Thanks for trying to help. Yes the microphone volume is up and it is selected as the microphone to use. The microphone works it just doesn't work while I'm recording my screen.
Hi, Pagle -- Sorry to hear your are having issues! Can you please confirm that you are working locally? And you may want to review this information on Unexpected or Erratic Behavior in Storyline 2, and run through the repair steps to see if you find improvement. Please let us know if issues persist!
Hi Christie,
I have the same issue and the link you are giving is no longer existing.
I've made a few tests. When I record small video (like 20 seconds) the audio is well captured but when it comes to long videos (4 to 5 minutes) there is no audio.
Hi, Nicolas -- My apologies that the link to Unexpected or Erratic Behavior in SL2 did not work (it should be correct now). Please feel free to share an example of the issue you are seeing here by using the ADD ATTACHMENT button in the bottom left of the reply box.
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