YouTube Refused To Connect Error In Web Object Box

Nov 13, 2020

Hi everyone,

I have embedded several YT links as web objects in my Storyline 3 course and despite the links all being tested successfully, they refuse to play when the course is uploaded.  The error "YouTube refused to connect" appears each time.  I saw the resolution for a similar thread and I do not want the videos to open in a new browser.

Does anyone know how to resolve this?

2 Replies
Ren Gomez

Hi J T,

Thanks for reaching out! Is it possible you're referring to this discussion below where the option to open the video in a new browser window was discussed? Please take a look at the suggestion made by my colleague Vincent to embed the video as a web object.

You may also want to reference this article to ensure the right steps are being taken:

Storyline 3: How to Add YouTube Videos

If you find yourself still unable to have the video appear within the course, share your file with our support team, and they'll be able to provide further insight!

This discussion is closed. You can start a new discussion or contact Articulate Support.