Zip files

I am loading the source file (xxx.story) on to our shared drive for others to open and review.  however, one of my direct reports, when she opens it, it comes up as a zip file and she cannot access the source file. Everyone else is fine.  Is tere ]some setting she has in her storyline that is preventing the source file from opening up and only allowing her to open up a zip format (even though I didnt zip compress the file).  very strange... help!

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