Did you try uploading your course to SCORM Cloud to see if you see the same behavior?
That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.
If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.
If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.
Thanks for your reply Allison. I can run the lesson with audio through a Chrome browser on the tablet so I know the audio is functioning properly in the SCORM output from SL. I was wondering if anyone knew any SL tips or tricks that they had experienced using the Docebo app. It's such basic functionality - playing audio on the timeline of a slide...
For example I had difficulty on Android/Chrome with the audio playing on a slide when I revisited and had to set the slide properties for every slide with audio to reset the content on revisit rather than let SL decide.
Hi Steve, we are the Docebo partner in Scandinavia. I know Docebo will be launching a brand new app early next year. Hopefully that will solve your audio issues, in case you are still experiencing them. Cheers from Denmark
5 Replies
Hi Steve,
Did you try uploading your course to SCORM Cloud to see if you see the same behavior?
That's what we generally recommend doing to determine whether the problem stems from the course or the LMS. Here's an article that walks you through how to do that.
If it works correctly on SCORM Cloud, then the problem is coming from the LMS and you'll need to talk to your provider.
If you see the same issue on SCORM Cloud, then the problem is likely coming from the course itself. If that's the case, please reach out to our support team.
Thanks for your reply Allison. I can run the lesson with audio through a Chrome browser on the tablet so I know the audio is functioning properly in the SCORM output from SL. I was wondering if anyone knew any SL tips or tricks that they had experienced using the Docebo app. It's such basic functionality - playing audio on the timeline of a slide...
For example I had difficulty on Android/Chrome with the audio playing on a slide when I revisited and had to set the slide properties for every slide with audio to reset the content on revisit rather than let SL decide.
Best, Steve
Hi Steve! Sorry I've never used the Docebo app, but hopefully someone else in the community has and can jump in here and help you out. :)
Cheers Allison!
Hi Steve, we are the Docebo partner in Scandinavia. I know Docebo will be launching a brand new app early next year. Hopefully that will solve your audio issues, in case you are still experiencing them. Cheers from Denmark
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