Bugs in Storyline 360
May 04, 2017
By
Tracey Kench
Has anyone else noticed a problem when publishing Storyline 360 files to Articulate review/ I.e the course wont load or just hangs at a particular slide?
I have had three problems like this, all this week. I think it may be something to do with icons on a slide, and links attached to them, but I'm not sure. I've had to go through slide by slide removing one item at a time to get it to work, and the only thing all of the issues have in common are that they all have icons on them.
Is anyone else out there having the same problem?
Thanks,
Tracey
3 Replies
Hi Tracey. So sorry to hear that you've encountered a problem with uploading your project to Articulate Review. I can't say that I've heard from anyone else about similar issues. If you're still experiencing this behavior, please don't hesitate to reach out to our support team for some assistance.
Yes, I've had exactly the same problem, with various issues and inconsistent behaviour (such as hanging and not loading the review at all, not being able to progress beyond certain screens, some animations not working, sometimes not loading correct response for a knowledge check) - but all work fine when I copy the link and run it in another browser except Internet Explorer! I now use either Chrome or FireFox for reviews and unfortunately have had to tell SMEs not to use IE for reviews. Not great from Articulate 360 in my opinion, should work with all browsers!
Me too just today. It seemed fine when I was viewing on my own system, but when I sent review links to my client the course would not load. Just appeared to be blank.
Just read Monica’s comment and the browser my client uses is IE.
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