I am looking at revamping a, Compliance System, Government Lobbying CBT. It currently is basically a PPT with text on slide and I want to rework it where it is interactive.
I'm wanting to make this more interactive and use it as a marketing tool to convince our Compliance Department we need to move towards this type of learning instead of having PPT slides.
The objectives are:
Distinguish what government lobbying is
Recognize the "Red Flag" situations
Identify whether you are a Lobbyist and what the requirements are for you
Sounds like you've got a good framework for activity expressed in the objectives. Off the cuff, without additional information...
I'd start with a really short self-assessment - "Am I a Lobbyist?"
After the assessment, identify the factors that correlate to the profile provided as an outcome of the self-assessment. This builds on what the learner knows -- themselves.
This could be a great place to break out and present "Red Flag" situations and ask the learner to reflect on or decide based on the situation. Each situation could weave in a sidebar of the requirements (the "why it's so, Charlie Brown")
A journey through the red flag situations with feedback that tunes to the requirements and definitions in small bits should cover it. No real need to formally present in a slide format. If you wanted to have a readable takeaway, a quick reference guide with helpful checklists and decision aids could be a more powerful long term aid than the course itself. This could be used in the course to help work through the exercises.
Since we have locations throughout the U.S. this CBT is supposed to be a General overview of Government Lobbying so it will not pertain to a certain state.
We have a couple slides stating What is Lobbying, Lobbying Activities (consisted of direct/indirect interactions such as calling a county employee to discuss a bid proposal to preparing accounting reports and expenditures such as travel, lodging and meal expenses incurred in traveling to visit a legislator. We state that if any of this sounds like a possiblity then to contact our Compliance Office. Then we go into detail about Who is considered a Lobbyist and What the requirements are of that employee if they are a Lobbyist.
Also I forgot to mention an important point....Employees are required to take this training within 6 months of their start date. It would be difficult to give them a self-assessment in the module. :(
I shoulda been clearer. The self-assessment would be a benchmark to build a connection to profile of a Lobbyist. For example:
Let's start with a 10 minute questionnaire. Answer each of these questions in the context of your current position.
...
Question 1 - You answered "XXXX" >>> Had you answered this question YYYY, your duties could be construed as lobbying.
Question 2 - You answered "XXXX"
Question 3 - You answered "XXXX" >>> Had you answered questions 2 and three with YYYY, you would definitely be considered a government lobbyist.
The self assessment becomes a jump-off point to relate to the factors that would indicate someone was or wasn't a lobbyist. Even if an individual answered each question indicating no task performance correlating to Lobbying, you'd still have a starting point to relate what would indicate Lobbying.
Identify whether you are a Lobbyist and what the requirements are for you
I like Steve's recommendations, however I have to say that perhaps you should consider editing your objectives. How do you measure the success of "recognizing" a red flag? I feel like "identify" is a better verb here. "Distinguish" indicates that they have to tell the difference between being one, and not. (Sorry to nit-pick, it just drives me crazy when objectives aren't well-represented.)
If you're running into issues with creating a self-assessment because your LMS makes you track every single SCO (mine does not, we have weekly self-assessments for learners developed as quizzes that aren't tracked) you may have success creating questions in quizmaker that are "survey" questions. So having them check off all of the skills necessary to be a lobbyist is a good self-assessment. Another possibility could be questions like "How well do you know your rights as a lobbyist?" and then subjective answers like "Fairly well, REALLY well, or Not Well At All" might be good for getting them thinking.
A really great branched-scenario could be "How to communicate with a senator" or "What's ethical when lobbying?"
One other model of presentation and engagement I really like for some situations is the Jellyvision Interactive Conversation model. Used in the right doses and paced right, this could be compatible with your performance aims.
The course was around abduction management and the opening interaction was designed to introduce learners to resources and emergency plans established by other NGOs in the form of self-evaluations.
So, one of the questions would be "My organization has communication plans in the event of a crisis incident" with four choices: nothing, getting started, well-prepared and expert. For each choice, the learner receives focused resources and examples to support their current state.
The neat thing about the self-evaluation approach is it removes judgment and let's the learner control which information they see. If they answer "we have nothing" then we show them examples, getting started guides and so on. If they claim expertise, we invite them to share their examples and offer coaching to others. It's only eight questions and is used to introduce each module.
Thanks David...Since this module is for fairly new employees I have the self assessment setup asking them questions if they do certain actions such as asking if they have taken a public official out for a meal, social gather, etc. After they answer 3-4 questions a slide comes up and states if they answered yes then they are considered to be a lobbyist or if they answered no they could still be considered a lobbyist and should move forward to learn more.
As I'm making it though my mind keep thinking of the Jeff Foxworthy line, "You might be a redneck if....". Oooo if only my SME would accept for this module for me to personate his voice and say, "You might be a lobbyist if..." in order to introduce the red flags in becoming one. :P
I just put together a quick mockup of how you might approach this. I built on Steve's idea of "am I a Lobbyist?" Here is the link to the published course mockup:
I tried to make it scenario-based. I think you could actually approach the whole course like this:
1: Give the learners a profile of a person
2: Let them decide if that person is a lobbyist
3: Provide feedback for correct and incorrect answers
4: Link out to the guidelines and let them pull that info as you need it.
Note: The mockup isn't fully functional and is only quickly designed, but it should give you an idea of where you could go with this approach. I hope that helps!
If you give me some more details on what the actual scenarios might look like, I'd be happy to flesh out the scenarios and send you the source files. Just let me know.
Thank you Bryan on the example! Right now, i'm not sure what the actual scenarios will be. I'm working on a few modules right now so I haven't had the time to really think about it.
15 Replies
As my wife would say "Creative Minds Untie!" -
Sounds like you've got a good framework for activity expressed in the objectives. Off the cuff, without additional information...
A journey through the red flag situations with feedback that tunes to the requirements and definitions in small bits should cover it. No real need to formally present in a slide format. If you wanted to have a readable takeaway, a quick reference guide with helpful checklists and decision aids could be a more powerful long term aid than the course itself. This could be used in the course to help work through the exercises.
Thanks Steve!
Since we have locations throughout the U.S. this CBT is supposed to be a General overview of Government Lobbying so it will not pertain to a certain state.
We have a couple slides stating What is Lobbying, Lobbying Activities (consisted of direct/indirect interactions such as calling a county employee to discuss a bid proposal to preparing accounting reports and expenditures such as travel, lodging and meal expenses incurred in traveling to visit a legislator. We state that if any of this sounds like a possiblity then to contact our Compliance Office. Then we go into detail about Who is considered a Lobbyist and What the requirements are of that employee if they are a Lobbyist.
Also I forgot to mention an important point....Employees are required to take this training within 6 months of their start date. It would be difficult to give them a self-assessment in the module. :(
I shoulda been clearer. The self-assessment would be a benchmark to build a connection to profile of a Lobbyist. For example:
Let's start with a 10 minute questionnaire. Answer each of these questions in the context of your current position.
...
Question 1 - You answered "XXXX" >>> Had you answered this question YYYY, your duties could be construed as lobbying.
Question 2 - You answered "XXXX"
Question 3 - You answered "XXXX" >>> Had you answered questions 2 and three with YYYY, you would definitely be considered a government lobbyist.
The self assessment becomes a jump-off point to relate to the factors that would indicate someone was or wasn't a lobbyist. Even if an individual answered each question indicating no task performance correlating to Lobbying, you'd still have a starting point to relate what would indicate Lobbying.
I like Steve's recommendations, however I have to say that perhaps you should consider editing your objectives. How do you measure the success of "recognizing" a red flag? I feel like "identify" is a better verb here. "Distinguish" indicates that they have to tell the difference between being one, and not. (Sorry to nit-pick, it just drives me crazy when objectives aren't well-represented.)
If you're running into issues with creating a self-assessment because your LMS makes you track every single SCO (mine does not, we have weekly self-assessments for learners developed as quizzes that aren't tracked) you may have success creating questions in quizmaker that are "survey" questions. So having them check off all of the skills necessary to be a lobbyist is a good self-assessment. Another possibility could be questions like "How well do you know your rights as a lobbyist?" and then subjective answers like "Fairly well, REALLY well, or Not Well At All" might be good for getting them thinking.
A really great branched-scenario could be "How to communicate with a senator" or "What's ethical when lobbying?"
I hope some of this is helpful!
One other model of presentation and engagement I really like for some situations is the Jellyvision Interactive Conversation model. Used in the right doses and paced right, this could be compatible with your performance aims.
Ah, thank you Holly...before you responded I was just looking at the first objective again and thought to myself that it needs to be reworked. :P
Thanks for the input on the objectives and self-assessment and no our LMS will not track every single SCO.
Thanks Steve, I'll take a look at link you provided! Both of you have been quite helpful!
Similar to Steve's suggestions, we did a preparedness-evaluation for a recent LINGOS project. It was loosely based on this interactive: http://www.edutainmentmedia.com/cards/Thanksgiving_readiness/
The course was around abduction management and the opening interaction was designed to introduce learners to resources and emergency plans established by other NGOs in the form of self-evaluations.
So, one of the questions would be "My organization has communication plans in the event of a crisis incident" with four choices: nothing, getting started, well-prepared and expert. For each choice, the learner receives focused resources and examples to support their current state.
The neat thing about the self-evaluation approach is it removes judgment and let's the learner control which information they see. If they answer "we have nothing" then we show them examples, getting started guides and so on. If they claim expertise, we invite them to share their examples and offer coaching to others. It's only eight questions and is used to introduce each module.
Thanks David...Since this module is for fairly new employees I have the self assessment setup asking them questions if they do certain actions such as asking if they have taken a public official out for a meal, social gather, etc. After they answer 3-4 questions a slide comes up and states if they answered yes then they are considered to be a lobbyist or if they answered no they could still be considered a lobbyist and should move forward to learn more.
As I'm making it though my mind keep thinking of the Jeff Foxworthy line, "You might be a redneck if....". Oooo if only my SME would accept for this module for me to personate his voice and say, "You might be a lobbyist if..." in order to introduce the red flags in becoming one. :P
Adam,
I just put together a quick mockup of how you might approach this. I built on Steve's idea of "am I a Lobbyist?" Here is the link to the published course mockup:
http://dl.dropbox.com/u/2332114/eLearningArt.com_Articulate_Community/Lobbyist/player.html
I tried to make it scenario-based. I think you could actually approach the whole course like this:
1: Give the learners a profile of a person
2: Let them decide if that person is a lobbyist
3: Provide feedback for correct and incorrect answers
4: Link out to the guidelines and let them pull that info as you need it.
Note: The mockup isn't fully functional and is only quickly designed, but it should give you an idea of where you could go with this approach. I hope that helps!
Best,
Bryan
eLearningArt
eLearning images, templates, characters and more
I'm unable to view your demo, my company has that blocked since they have it labeled as "Online Storage" :(.
Could you try to upload the source files here?
Thanks a bunch!
Adam,
Give this link a try.
http://www.elearningart.com/v/vspfiles/files/lobbyist/player.html
Thanks,
Bryan
eLearningArt.com
Adam,
If you give me some more details on what the actual scenarios might look like, I'd be happy to flesh out the scenarios and send you the source files. Just let me know.
Best,
Bryan
eLearningArt
Thank you Bryan on the example! Right now, i'm not sure what the actual scenarios will be. I'm working on a few modules right now so I haven't had the time to really think about it.
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