Flaky Bookmarks- cananyone shed some light???

Testing a (published Articulate Presenter) course in our LMS.  Testers report exiting, re-entering the course, answering the "Return to where you left off?" prompt "YES" ...they are then returned to a slide earlier in the course than where they left off. (Example:  left after slide 48, returned to slide 20.  Left at slide 41, returned to slide 37).

I'm using Studio 09, PPT 2003, I selected "prompt to resume on restart" and "when running on LMS ignore Flash cookie" options on the player template.

What would cause this to happen?  How can it be prevented? Any ideas gratefully accepted!

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