Flash file issue in Articulate

Jun 22, 2011

Hi,

We are facing the following issue when using Flash files in Articulate course:

After inserting the flash files successfully in the ppt, we are unable to view the file in a Preview mode. Also, when we switch back to the ppt again, then the flash file disappears. 

Please let us know how to resolve this issue.

Vikas   

2 Replies
Phil Mayor

hi, do your flash files conform to best practices?

30 fps as2.  Do your flash files need any other files to work e.g. xml. Are they stored on a network drive or usb?  Are you moving the files after inserting (they need to stay where you linked to them)?

Are you inserting via the articulate insert flash movie (you cannot insert via the insert menu)?

It is common for the flash files to just show as a white shape is this what you mean by disapearing?

sorry about all the questions

Phil

This discussion is closed. You can start a new discussion or contact Articulate Support.