Help with IOS Compatibility...

Jan 18, 2016

Hi Guys,

Still pretty new to this so I was looking for some advice.

I have been trying to add a new Storyline2 course to my LMS but for some reason the course will not run on IOS devices. The course runs fine on PC/Laptop, Android and Samsung devices. I did make a smaller test course consisting of 3-20 slides and it seemed to work on IOS, so I don't know if the issue lies with the sheer size of the courses I am trying to upload which consist of about 5 scenes, each with around 20-30 slides.

I have played around with the publish options such as include HTML5 player and play through Articulate App, and tried different combinations of the options being checked and unchecked but still no success.

The LMS that I use does not support Tin Can, so I have heard that the Articulate App will not record results to the LMS because of this.

My colleague believes there may be an issue from one of the triggers or actions within the course (motion paths, video media) that may not be compatible with IOS but I find this hard to believe.

The titles of my courses have brackets "( )" in them so I don't know if that could have an issue with IOS.

Any help or advice would be greatly appreciated as I am beginning to lose my mind!!

Thanks!...

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