I'd like to create a list of FAQ questions that I could easily add to and remove. Each question should be hyperlinked to it's response. I would also like these questions to have similar qualities as a button set. Is there some sort of tool, of set of best practices what would assist me in managing these Q/A? Is the only option creating each question as an individual text boxes?
Have you thought about creating your FAQ questions using an accordion block in Rise 360? You'll find it under the Interactive tab when you're in the blocks library. Here's a list of all the block types in Rise 360.
I hope that's helpful! :) Let me know if you have any other questions.
Just off the top of my head, could you possibly use variables to mange it if you have to do it in Storyline?
You would set up a number of variables (i.e. FAQ1 - FAQ10). The default values of those variables would be whatever you want that FAQ to be. You could then output the variable in any way you want on the front end (i.e. in a text box, a button, shape, etc).
The only problem you would have with this would be that you couldn't have a question and then an answer which is how an FAQ is normal formatted, but if you are only bothered about the answer and not to precious about the formatting, then it may be possible.
To update all you would need to do is change the default value of the variable. Not a pretty solution but would technically do the job to a certain extent.
Edit: You could have 2 sets of variables. 1 set is FAQ questions and the other is FAQ answers. So for example you would have FAQs1-10 and then FAQAnswers1-10. Again not a pretty solution, but it would save you having to update text boxes, etc.
thank you both for your quick and informative reply! Allison, unfortunately I would like to stay in Storyline because my project is rather complicated and may not sit well in Rise.
David, I'll try your solution. Hopefully it's manageable.
Julio: Perhaps this wouldn't work for you, but another way to go in Storyline is to alter the Glossary interaction into an FAQ interaction. You'll need to change the labels (e.g., Glossary > FAQ). I played around with it and it seems to work. Anyway, another option. Best of luck.
4 Replies
Hi Julio,
Have you thought about creating your FAQ questions using an accordion block in Rise 360? You'll find it under the Interactive tab when you're in the blocks library. Here's a list of all the block types in Rise 360.
I hope that's helpful! :) Let me know if you have any other questions.
Just off the top of my head, could you possibly use variables to mange it if you have to do it in Storyline?
You would set up a number of variables (i.e. FAQ1 - FAQ10). The default values of those variables would be whatever you want that FAQ to be. You could then output the variable in any way you want on the front end (i.e. in a text box, a button, shape, etc).
The only problem you would have with this would be that you couldn't have a question and then an answer which is how an FAQ is normal formatted, but if you are only bothered about the answer and not to precious about the formatting, then it may be possible.
To update all you would need to do is change the default value of the variable. Not a pretty solution but would technically do the job to a certain extent.
Edit: You could have 2 sets of variables. 1 set is FAQ questions and the other is FAQ answers. So for example you would have FAQs1-10 and then FAQAnswers1-10. Again not a pretty solution, but it would save you having to update text boxes, etc.
thank you both for your quick and informative reply! Allison, unfortunately I would like to stay in Storyline because my project is rather complicated and may not sit well in Rise.
David, I'll try your solution. Hopefully it's manageable.
Julio: Perhaps this wouldn't work for you, but another way to go in Storyline is to alter the Glossary interaction into an FAQ interaction. You'll need to change the labels (e.g., Glossary > FAQ). I played around with it and it seems to work. Anyway, another option. Best of luck.
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