Our buddy - compliance training

Our legal team has asked me to come up with some eLearning on Anti-Money Laundering, to go out to all our contact centre staff.

Compliance training maybe unfairly, has the reputation of being boring and as soon as I launch anything like this I get hit with indifference at best.

Help me out guys, I need to pick your brains on ideas and thougths on making something fun and engaging that people will want to do.

I am playing with the ideas of a detective game.... you know film noir type stuff?

Any tried this approach in any kind of eLearning before?

9 Replies
Eric Lundstrom

I think it sounds great. I am just finishing up something very similar.

I'm doing a sexual harassment training that puts the Learner as a new employee in the HR department and their first assignment is investigate a Sexual Harassment claim. So they have to interview and idientify victims, decide on the type of harassment, go through the steps on how to resolve the issue, etc.

Makes a plain old compliance training much more exciting. I'd say GO FOR IT!!

Zara Ogden

not that it is in line with your theme but...

The last Money Laundering Program I created was for an in-class session. I contacted FINTRAC and they authorized me and sent me a copy of the Anti-Money Laundering video that they did. In my opinion it was a high quality Video that was very applicable.

The video I used

http://www.fintrac-canafe.gc.ca/multimedia/2-eng.asp?v=role

other on their site

http://www.fintrac-canafe.gc.ca/multimedia/2-eng.asp?v=case

Mike B.

You might consider coming at the subject from the opposite perspective:  build a scenario about the best and most effective ways to launder money. That should certainly engage your learners. Then step back and talk about how these are the types of techniques to be on the lookout for, and show the best ways to counter them.

David Anderson

Mike B. said:

You might consider coming at the subject from the opposite perspective:  build a scenario about the best and most effective ways to launder money. That should certainly engage your learners. Then step back and talk about how these are the types of techniques to be on the lookout for, and show the best ways to counter them.


I love it!

Possible titles could include:

  • Money Laundering for Dummies
  • Money Laundering: Avoiding Detection.
  • I'm Not Anti-Money Laundering, I'm anti-Getting Caught!
  • 10 Steps to Effective Money Laundering

What about a reality show based on money laundering? In the Top Chef style, you could throw scenario challenges out to your learners. While the branching can differ, all paths lead to failure and no one successfully launders the loot.

Matt Blackstock

Mike B. said:

You might consider coming at the subject from the opposite perspective:  build a scenario about the best and most effective ways to launder money. That should certainly engage your learners. Then step back and talk about how these are the types of techniques to be on the lookout for, and show the best ways to counter them.

We did this in our organisation and set the learner in the foot of a drug runner trying to hide his ill-gotten gains.  People were engaged and amazed at the length money launderers go to to hide their cash.  It also assisted in raising awareness of the processes used.  It was a bit of fun and served the compliance need

Jonathan Workman

I realize this is an older topic, but do any of you have examples of courses that you could share that demonstrate the techniques shown above?  I am working on a securities trading compliance course and am interested to see how you incorporated the "need to know" content into your scenarios from the opposite perspective.

Noelah Bomani

The posts are older but have been very useful. I have been tasked to design an online course on Anti-money laundering  and needed fresh ideas and thoughts on how to go about it. The only challenge I see is the SME wish to have the contents as they are ( e.g. define AML, mention the steps etc), how do I put in a bit of creativity on the course, for the learner to engage with the materials while still work with the SME? Any ideas/ thoughts? Save me, anyone?