Please Help! Slide won't load!

Jun 02, 2017

Hi Everyone

I'm currently building a course in Storyline made up of 4 scenes. The scenes start by introducing a character before moving into their module.

When previewing the scene or the project, both scenes 'get stuck' on a particular slide - with the 'Storyline thinking wheel' going on forever. There's no way to move past this. The same happens when the course is published.

The slide itself is not overly large. It has images and some text but doesn't have video, sound, animations etc. 

I've included a screenshot of the offending slide below - looking for any advice for fixing this issue please!

Thanks in advance,

Rachel

 

7 Replies
Rachel Pronin

Thanks for the replies - I'll give it a go!

On the topic of the Submit button - I added a drag and drop interaction to this slide to show somebody something - I now can't work out how to remove it! There are no targets etc assignedd but I can't remove the 'submit interaction' trigger (no option to delete?)

Any thoughts?

Thanks again!

 

Rachel Pronin

I've just tried removing the text and unfortunately this loading issue is still happening.

The project is made up of an 'intro' scene and then separate character scenes.

I tried changing the trigger from 'jump to scene' to jump to slide (the first of that scene)

and even tried jumping to another slide in the scene. The same issue occurs each time. 

This makes me think the issue isn't with that particular slide....?

Has anyone else experienced this? 

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