I'm a "lay" person and not a course designer. I have 5 courses on my custom site. I have been told they are built in Studio 09. We are experiencing an issue with the closing of the course after the final exam is passed. When the completion button is clicked, it does nothing and therefore, the course does not close. This seems to be an issue when the trainee uses IE as their browser.
Any help would be appreciated. As of now, I have to manually close each course after completion.
Hi Steve. Sorry to hear that you're having trouble. Do you know what version of IE your trainees are using when they encounter this issue? Is it Internet Explorer 10, or earlier?
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Hi Steve. Sorry to hear that you're having trouble. Do you know what version of IE your trainees are using when they encounter this issue? Is it Internet Explorer 10, or earlier?
If it's Internet Explorer 10, it may be related to an issue we addressed with an update for Studio '09 last year. You can find more details here: Articulate Studio '09 Content Doesn't Track in an LMS When Viewed in Internet Explorer 10
We also have a Studio-specific discussion forum where you can post this question in case any of our other users have encountered this issue and implemented a fix: https://community.articulate.com/forums/articulate-studio
And if these ideas don't help you out, please let us know.
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