I get this error message after opening ANY Presenter course I already built or the new one I am building. I am not doing anything in PowerPoint or Presenter when ...

Installed Articulate Studio '13 on my laptop in 2018. Used it a couple of times for a project and all went well. Now I am trying to create a project and am...

Hi, I have partially recorded a project and saved it before it "crashed" and now when I try and open the replay file to continue the recording it says "Error: This pro...

I know that in Rise 360 I can have Knowledge Checks and Quizzes. Quizzes will report to my LMS whereas a knowledge check will not report to the LMS. Is there any way o...

I've built an assessment in Quizmaker that has a bank of over 100 questions but these are randomised so only 40 are answered by the student. I need to be able to pull ...

Hi, is there a way to achieve an individual gaining partial scoring when answering a multiple response question. Eg if there are 3 correct responses but the indi...

I work on PowerPoints nearly everyday either in Articulate or in general PowerPoint files. All of a sudden i am receiving the following message. I reinstalled Articula...

Does anyone else have issues with Replay crashing and then losing the file?

Hi, I'm unable to view my Engage interactions or Quizmaker quizzes within my Presenter file. I can create, open, edit, and save them, but they are ...

While publishing large project with lots of images and audio, at 50 of 50 instance, I get the error stating "Something Went Wrong". This also happens while previewing ...

Is there any word on this? FireEye recently flagged the articulate.ppam add-in as malicious and our security team is saying a majority of AV vendors are also reporting...

Is there a reason why when I publish a quiz (to Review) that on a certain question , I select my answer and then it pauses (spins indefinitely)? I have 20 questions in...

Hey folks! Hoping some of our experts can help out. I don't have any separate video recording software but I am trying to take a video off of YouTube, record a piece o...

I have several courses developed years ago in Presenter and Engage '09 and need to update the files to Presenter 360 (to avoid Flash issues). When I try to conve...

Maybe someone had a similar issue and hopefully a fix. I have a course with many Engage files (inside SL360) that export in Flash even though the SL360 export se...

I just completed a course in Presenter 360 but haven't yet published it. When I preview and advance through the slides, if there is a slide with narration, it starts p...

Hi, I have a question with 6 propositions and 4 good answers. If I select two good answers and 1 bad answer, I get a result of 0%. Is it possible to divide this result...

Hi, I'm going to host my course with either thinkific.com or teachable.com. What publishing settings do you recommend? Thanks, Michael

Hi, Does anyone know how to solve the problem of multiple choice answers 'jumping' when you hover over them in preview mode? I've tried moving the text boxes so they d...

I create lots of graded questions that are sequence drag and drop and matching questions. I'd really like to decrease the font size on the answer options. --...