Webex and application simulations
To train a set of users on an application, which is a better option - a recorded WebEx session or an application simulation (created using simulation tools such as Captivate?)
Though a WebEx session can be completed in one sitting, some of the disadvantages that I can think of in a recorded WebEx session are:
- Quality of the recorded session
- Lack of interactivity
- Multiple WebEx sessions for each cycle of product enhancement (whereas in an application simulation, you can plug in the new screens seamlessly rather than revisiting the course all over again.)
What are your thoughts? Which is better- a WebEx or an e-learning course?