Y/N to training feedback for Compliance Training?
Aug 23, 2011
Perhaps some of the folks here can offer their insight into this one...
I've been involved with an ongoing disucussion/debate over the pros and cons of soliciting feedback from "the masses" on some specific compliance training they are required to take annually.
- No feedback mechanism exists at all
- Target audience 20k+
- Single course taken annually ~45 mins
- Unspoken #1 goal is to meet regulatory/corp requirements
The debate breaks down along two lines...
Pro: It can't hurt to get feedback because it will only serve to make the courses better (or at least more palatible)
Con: Opening up feedback sets up an expectation that we will make the changes they ask for and/or we will get lots of feedback of a negative nature.
What do you all think?