Forum Discussion

VikasBodra's avatar
VikasBodra
Community Member
6 months ago

Articulate Presenter stopped working

Articulate Presenter has stopped working after adding engage interaction in it. It is showing the error: We are sorry. Something went wrong with Articulate Presenter and it might close.

  • Hi Vikas, 

    Sorry to hear that you ran into this issue. 

    Can I ask if this is happening when you preview or publish your course? If it is, there's a possibility that the Engage interaction that you added may have corrupted data in it

    Would you be willing to share a copy of your PowerPoint presentation file here or in private by opening a support case so we can check why the Engage interaction caused Presenter 360 to crash? We'll delete it when we're done testing!