Forum Discussion

DrakeHighlan946's avatar
DrakeHighlan946
Community Member
6 years ago

Closed Captions Flashing

Got a closed captions mystery.

I've added closed captions to a video in Articulate 360. Once published, they appear at the correct times, but they flash on and off the screen with a strobe effect. 

The variable Player.Display Captions is set to true.

Any ideas? Project attached.

storyline 360
  • KellyAuner's avatar
    KellyAuner
    2 years ago

    Hi, everyone!

    I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

    One new feature we’ve included:

    Boost video accessibility by including closed captions when publishing projects as MP4 video files.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

  • BartoszLubanski's avatar
    BartoszLubanski
    Community Member
    3 years ago

    Hello,

    I have just published my content to the video format from SL360 v, 3.62.27443 and the captions are still blinking. Display.Captions trigger set to true. Is there any solution to it?

    Thank you in advance for your support.

  • KarenEmbry's avatar
    KarenEmbry
    Community Member
    2 years ago

    Just to add my work around here. I had this issue with flashing captions after uploading a video, editing captions, saving, and then clipping the last 30 seconds off of the video.

    When I re-uploaded the video and clipped 30 sec off before captions were added or edited, then the strobing captions effect did not occur.

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi, everyone!

    I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!

    One new feature we’ve included:

    Boost video accessibility by including closed captions when publishing projects as MP4 video files.

    To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

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