Forum Discussion
Screenshot Quality Issue in Storyline 360 (v.3.89.32618.9)
I am experiencing an issue with the quality of screenshots when uploading them to Storyline 360 (version 3.89.32618.9). The quality seems to decrease significantly upon upload (example attached). I have noticed similar issues have been reported before, but I haven’t found a solid solution yet.
Could someone please assist in resolving this? Any guidance or troubleshooting steps would be greatly appreciated.
Thank you!
Hi MariaChaliy-419!
Sorry to hear your screenshots are appearing blurry in Storyline!
I noticed that you've opened a support case as well. It looks like my colleague Janina has received your case and connected with you via e-mail. We can continue troubleshooting through your case to keep all information in one spot.
