Forum Discussion
Closing a storyline block
I’m trying to insert a storyline block in a Rise course. When I preview on my phone, there doesn’t seem to be a way to get back out of the storyline block and back to the rise page. Is this a bug or...
Hi, everyone!
I have some great news to share! We have released a new update for Storyline 360 (Build 3.78.30680.0). An enhancement that's included in this update:
- Storyline blocks in Rise 360 courses now display full-screen on mobile devices when player controls are turned off.
Please update Storyline 360 to the latest version to take full advantage of this feature.
If you have any questions, please let us know, and we'll be happy to help! You can reach out here or privately in a support case.
Hello Cas and Nina,
Sorry to hear that you ran into this issue.
If your courses are currently hosted on an LMS, please try to test the course in SCORM Cloud using the same devices to determine if the behavior is LMS-specific. If the close (X) button works in one attempt in SCORM Cloud, contact your LMS provider to report the behavior.
If your courses still require multiple attempts at tapping the close (X) button in SCORM Cloud, open a case with our support team here so we can review if any recent changes were made that could have affected the functionality. Note that for this test, we recommend testing using up-to-date devices if possible to maximize compatibility with the course.
