Forum Discussion
Dashboard and RISE360 not loading again
After todays earlier issues were resolved, I have been working in RISE without much issue (image search was intermittent at times). However, I am now experiencing the page not loading at all. I have tried all normal troubleshooting including closing browser, window, different browser, etc. No internet issues.
Waiting over 5-10 minutes and many attempts later, still not able to load dashboard. After a while I eventually got 'resuming your session...' which seemed to be stuck for 3+ minutes and then got a gateway timeout.
Morning,
I'm having issues with Rise today. It's taking ages to log in and for content to load. Then once I get in it's saying there is an error. Help!
Hi Emily,
Rise 360 and all other Articulate 360 services are fully operational today and we're also not seeing this issue being reported by other users. Since this incident appears isolated, please ask your IT team to ensure your organization can connect to all of Articulate's network endpoints listed in this article:
If the issue persists, please open a case with our support team here so we can check what's causing Rise 360 to not load properly for you.
