Forum Discussion

lisaburgess's avatar
lisaburgess
Community Member
9 years ago

Double-clicking "Next" button allows learner to skip multiple slides

We just created a course in Storyline where there are multiple slides under one section heading in the TOC. To keep the TOC looking cleaner, only the main slide in that "section" is displayed. 

However, what we've found is that if a user "double-clicks" the next button, they can essentially skip several slides instead of going to the next slide. If the user does a "single-click" everything is fine. 

We are also using this restricted navigation workaround noted here: https://community.articulate.com/discussions/articulate-storyline/sl2-restricted-menu-navigation-and-next-button-solution-workaround

However, my question is: Is there any way to restrict the "double-click" on the next button?

Thanks,

Lisa

storyline 360
  • ChristiePollick's avatar
    ChristiePollick
    Community Member
    9 years ago

    Hi, Lisa -- Thanks for reaching out with your question! May I ask if you are seeing the same behavior when you are testing your course in the intended environment? And would it be possible for you to share your file so that we can take a closer look and do some testing for you on our end perhaps? 

  • lisaburgess's avatar
    lisaburgess
    Community Member
    9 years ago

    Hi Christie,

    Yes, it happens even in the intended environment -- Traincaster.

    Is there a way I could privately share the file with you?

    Lisa

  • ChristiePollick's avatar
    ChristiePollick
    Community Member
    9 years ago

    Hi, Lisa -- Thanks for your response and yes, you are welcome to use this form to submit your file for private review. I'll check it out as soon as possible and will be in touch with my findings. :)

  • ChristiePollick's avatar
    ChristiePollick
    Community Member
    9 years ago

    Hi, Lisa -- Apologies for my delay in response, but I did want to let you know your file has been received and will be reviewed/tested momentarily. I will reply via the email address we have on file for you with my results as soon as possible. 

  • PaulShorr's avatar
    PaulShorr
    Community Member
    5 years ago

    When using restricted navigation, with the Next/Prev button option selected, double clicking on the next button when it is enabled will jump ahead 2 screens. Is there any resolution or workaround for this?

  • RenGomez's avatar
    RenGomez
    Staff
    5 years ago

    Hi Paul,

    Thanks for reaching out! I see you have a case open, and my team is looking into it. Be on the lookout for a response soon.

    You're in good hands, and I'll follow along as the case progresses!

  • KateMarburger-c's avatar
    KateMarburger-c
    Community Member
    5 years ago

    Hi Ren,

    I'm having the same issue as Paul--in restricted navigation, a user can move backward or forward two slides when they double click Prev or Next. Any updates on this case?

    • VinceScoma's avatar
      VinceScoma
      Community Member
      5 years ago

      Hi Kate, 

      I reviewed the previous cases and there appeared to be different solutions for both. This may be more of a case by case scenario. To offer a more tailored solution, I am more than happy to review your file! You can share it publicly here, or send it to me privately by uploading it here. I'll share my findings and delete it when I'm done troubleshooting!

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